Return Policy
Last Updated January 28,2022
Thank you for your purchase. We hope you are happy with your purchase.
However, If you are not completely satisfied with your purchase for any reason you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item please email customer service at info@aurumjewelboutique.com or call us
at 732-474-3990 to obtain a Return Merchandise Number. After receiving a RMA number, place the item securely in the original packaging and include your proof of purchase and mail your return in the following address.
Aurum Jewel Boutique
Attn Returns
RMA #
437 Tower Blvd
Piscataway, NJ 08854
United States.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a store credit will be given to you.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@aurumjewelboutique.com and send your item to: 437 Tower Blvd, Piscataway, NJ, 08854, United States.
Shipping
To return your product, you should mail your product to: 437 Tower Blvd, Piscataway, NJ, 08854, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
